Privacy Policy
At DealDirect, operated by Agrawal Business Network LLP, we value your trust. This policy outlines how we collect, use, and protect your information on our B2B platform.
Last Updated: February 2026
Introduction
Welcome to DealDirect, a venture by Agrawal Business Network LLP. This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
This policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dealdirect.in), use our mobile application, or engage with our B2B services. By using DealDirect, you consent to the data practices described in this policy.
The Platform is a business-to-business (B2B) platform. All data collection is done in the context of commercial/business use.
Information We Collect
1. Business & Identity Information
- Registration Data: Business name, entity type, name, email, phone number, business address.
- Verification Data: PAN, Aadhaar, GST registration number, and other documents as required for account verification.
- Bank Details: Bank account information for payment settlement purposes.
2. Transaction Data
Order details, product listings, payment history, invoices, delivery notes, and settlement records.
3. Communications
Messages exchanged between Buyers and Sellers via the Platform, support tickets, and grievance submissions.
4. Technical Data
IP address, browser type, device information, access times, pages viewed, and referring URL.
How We Use Your Data
Account Management
To register and manage your account, verify identity, and maintain your business profile on the Platform.
Order Fulfilment
To process orders, manage logistics, coordinate deliveries, handle payments and settlements between Buyers and Sellers.
Communication
To send OTPs, order confirmations, delivery updates, payment notifications via email, SMS, WhatsApp, or in-app notifications.
Legal & Tax Compliance
To comply with GST, TDS/TCS obligations, and other regulatory requirements under Indian law.
Platform Improvement
To analyse usage patterns, improve services, develop new features, and enhance user experience.
Security & Fraud Prevention
To detect and prevent fraud, unauthorized access, and other illegal activities on the Platform.
Data Sharing & Disclosure
We do not sell your personal data. However, we may share data in the following circumstances:
- Between Buyers & Sellers: Transaction-related information is shared between parties to facilitate orders, deliveries, and payments.
- Third-Party Service Providers: We engage logistics partners, payment processors, warehousing partners, and technology providers who process data on our behalf.
- Verification Partners: Identity and business verification services to validate your account information.
- Legal Requirements: We may disclose information if required by law, court order, government authority, or to protect our rights and safety.
- With Your Consent: Any other sharing will be done with your explicit consent.
Data Security
We implement robust security measures to protect your data, including:
Encryption
Passwords are hashed. Data is encrypted in transit (SSL/TLS).
Secure Access
Token-based authentication and role-based access controls.
Monitoring
Regular security audits and infrastructure monitoring.
Your Rights
Subject to applicable law, you have the right to:
- Access: Request access to your personal data held by us.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
- Withdraw Consent: Withdraw consent for data processing, where applicable.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact our Grievance Officer using the details below.
Contact & Grievance Officer
If you have questions about this Privacy Policy, wish to exercise your data rights, or have any grievance, please contact:
Arti Jadhav
Grievance Officer
Agrawal Business Network LLP
129, Growmore tower sector 2, plot no 5,
kharghar, Navi Mumbai 410210
Phone: +91 92-8963 8963 | Mon – Fri (10:00 AM – 06:00 PM)